Returns & Exchanges

At Open Farm, we want you to love your sustainable fashion choices. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email to ensure easy tracking of your package.

3

Pack Your Items

Securely place the unworn garments with original tags attached into the reusable shipping bag to minimize environmental waste.

4

Drop Off and Refund

Hand your package to the designated carrier; your refund or store credit will be processed within 5-7 business days of receipt at our farm.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing